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wix expert agency: an image of wix web expert faq, there have an illustration of faq

Read Our FAQs

Please review some of the answered questions. Hopefully, you'll find all the information you need here. If you have further inquiries, don't hesitate to reach out to us through live chat or social media to start discussing your project.

  • What is the process for starting your services?
    To initiate the process, kindly send us a message on our website live chat or Email. We will then discuss your projects and expectations.
  • What information do you require to begin developing my website?
    To begin developing your website, we will require the following information from you: Login access, which could be either for Wix, Squarespace, Wordpress, or hosting login access. Logo, if you already have one. If not, we can provide one for you. Your preferred color scheme. If you don't have one, we can match it with your logo color. Any website images you already have. If not, we can use free stock photos for the time being and replace them with your original images later on. Website content, if you have any. If not, we can use dummy content for the time being and replace it with your own content later on.
  • What is the quality of your work?
    We prioritize work quality over quantity, and our primary goal is to ensure client satisfaction. Our focus is on accurately representing your ideas on your website and creating a professional, mobile-responsive website. You can review our recent projects to gain an understanding of our work quality.
  • How long will you provide assistance after the project is completed?
    We always strive to maintain long-term relationships with our clients, and we provide lifetime support for minor issues. However, if you require significant changes, it may incur an additional charge for support. The support duration will depend on the time required to resolve your issues.
  • What is your payment process?
    We accept payments through Payoneer.
  • How can I trust you or your services?
    We offer safe payment options through online marketplaces such as Fiverr and Upwork. You can pay through these platforms, and once your website is completed, you can accept the delivery on the marketplace, and we will receive the payment. If the final product does not meet your expectations, you can initiate a refund. We also provide refunds through regular payment processes.
  • Is it possible to arrange a video call to discuss my project?
    Absolutely, we would be happy to arrange a video call with you to discuss your project. It will help establish trust and facilitate communication. We can use Zoom Meeting or Google Hangouts, or any other platform that you prefer for the video chat. Schedule A Meeting, It's Free.
  • Do you only create Wix websites?
    No, we are not limited to designing websites on the Wix platform. We have expertise in designing websites on other platforms such as Squarespace and WordPress as well.
  • Is it possible for us to work together using screen sharing on zoom meeting?
    Certainly, we can make a video call and share screens to work together and resolve any website issues you may have.
  • Is it possible for our company to work with yours on a monthly basis for a long-term partnership?
    That's great to hear! We look forward to building a long-term partnership with your company. Please let us know how we can best support your business needs.
  • Do you offer your services to both individual buyers and companies, or do you only work with one type of client?
    We provide our services to both individual buyers and companies. Regardless of whether you are an individual or a company, we are happy to work with you and assist with your project needs.
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